reference
Farid S. and Hammad S. published 'The impact of negative word of mouth and rumors on customer-brand relationship through the mediating effect of brand trust: applied study on Egyptian laboratories' in Sci. J. Financ. Commerc. Stud. Res. (SJFCSR) in 2022 (doi: 10.21608/cfdj.2021.207372).

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