Dudenhöffer and Dormann studied customer-related social stressors and their impact on the affective reactions of service providers in a 2012 study published in the Journal of Organizational Behavior.

Authors

• Person: Not available Organization: Springer
  Work environment risk factors causing day-to-day stress in ...

Sources

• Work environment risk factors causing day-to-day stress in ... link.springer.com Springer via serper

Referenced by nodes (1)

• affective response concept