In Thomson Reuters' customer service solution, user questions are converted into vector embeddings and queried against a vector database to retrieve relevant documents, which are then used by a seq-to-seq model to generate a response.

Authors

• Person: Not available Organization: Evidently AI
  10 RAG examples and use cases from real companies - Evidently AI

Sources

• 10 RAG examples and use cases from real companies - Evidently AI www.evidentlyai.com Evidently AI via serper

Referenced by nodes (1)

• vector database concept